Visitors with disabilities

disabled blue badge logo The Heart of Hawick complex has been designed with disabled access in mind.

Features include:

Lift access to all floors
Power doors into and out of the café using the main door doors
Toilets on all floors, including toilets for people with disabilities
Front row of auditorium, used for cinema and live events, all removable in pairs (14 seats in total)
Induction loop built into auditorium, plus we have a portable induction loop
Café and all corridors are very wide and have lots of turning space
Lift has a handrail, visual and voice announcements, and has a hearing loop installed on the emergency phone
The glass floor, glass terrace and glass balconies are level access with no tripping hazards
Access between Tower Mill and Heritage Hub is level, with low kerbs, no tripping hazards and raised road surfaces
Parking areas are not compete, but will have at least three, and possibly a lot more, spaces for blue badge holders